Terms & Conditions
Last Updated: January 9, 2025
Welcome to Rambo Max. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing our website or purchasing our products, you agree to be bound by these Terms.
1. Acceptance of Terms
By using this website or purchasing Rambo Max products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or purchase our products.
2. Eligibility
You must be at least 18 years of age to use this website and purchase our products. By using this website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
Our products are intended for adult use only. If you are under 18, you are not permitted to use this website or purchase our products.
3. Product Information
3.1 Product Descriptions
We strive to provide accurate product descriptions and information. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free.
3.2 Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices and availability are subject to change without notice.
3.3 Not Medical Advice
Information on this website is for educational purposes only and is not intended as medical advice. Rambo Max is a dietary supplement and has not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before use, especially if you have any pre-existing medical conditions or are taking medications.
4. Orders and Payment
4.1 Order Acceptance
Your order is an offer to purchase our products. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
4.2 Pricing
All prices are in U.S. Dollars (USD) unless otherwise stated. We reserve the right to change prices at any time without notice. However, changes will not affect orders that have already been accepted.
4.3 Payment
Payment must be received in full before we process your order. We accept major credit cards and other payment methods as displayed on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method.
4.4 Billing
Your payment method will be charged upon order confirmation. In case of subscription orders, you authorize us to charge your payment method on a recurring basis according to the subscription terms.
5. Shipping and Delivery
5.1 Shipping Policy
We ship to addresses within the United States. Shipping times and costs vary depending on your location and the shipping method selected. International shipping may be available for select locations.
5.2 Delivery Times
Estimated delivery times are provided for your convenience but are not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
5.3 Risk of Loss
Title and risk of loss pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages after delivery to the carrier.
6. Returns and Refunds
6.1 60-Day Money-Back Guarantee
We offer a 60-day money-back guarantee. If you are not satisfied with your purchase, you may return the product within 60 days of receipt for a full refund of the purchase price (minus shipping and handling fees).
6.2 Return Process
To initiate a return, contact our customer service team. Products must be returned in their original packaging. You are responsible for return shipping costs unless the product is defective or we shipped the wrong item.
6.3 Refund Processing
Refunds will be processed within 5-10 business days after we receive the returned product. Refunds will be issued to the original payment method.
6.4 Exclusions
The following items are not eligible for return or refund: opened bottles (except under our money-back guarantee), promotional items, and products purchased through unauthorized retailers.
7. Subscription Terms
If you enroll in a subscription program:
- Your payment method will be automatically charged on a recurring basis
- You can cancel your subscription at any time through your account or by contacting customer service
- Cancellation must be made at least 5 days before your next billing date to avoid the next charge
- Subscription prices are subject to change with 30 days' notice
- Skipping or rescheduling deliveries may be available through your account settings
8. Intellectual Property
8.1 Trademarks
All trademarks, logos, and service marks displayed on this website are our property or the property of third parties. You are not permitted to use these without our prior written consent.
8.2 Copyright
All content on this website, including text, graphics, logos, images, and software, is our property and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8.3 User Content
If you submit reviews, testimonials, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content.
9. Prohibited Uses
You agree not to:
- Use the website for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to our systems or networks
- Transmit any viruses, malware, or harmful code
- Engage in any conduct that restricts or inhibits others' use of the website
- Use any automated system to access the website
- Impersonate any person or entity
- Collect or harvest information about other users
- Resell or commercially exploit our products without authorization
10. Disclaimers
10.1 No Medical Claims
Rambo Max is a dietary supplement. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
10.2 Results Disclaimer
Individual results may vary. Testimonials and results shown are not typical and may not reflect the experiences of all users. Results depend on many factors including diet, exercise, genetics, and consistency of use.
10.3 Website Disclaimer
This website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
11. Limitation of Liability
To the fullest extent permitted by law, Rambo Max and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products.
Our total liability to you for any claim arising out of or related to these Terms or your use of our website or products shall not exceed the amount you paid for the product(s) giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Rambo Max and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of our website or products
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites. Access to third-party websites is at your own risk, and you should review their terms and privacy policies.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any disputes arising out of or related to these Terms shall be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.
15. Dispute Resolution
15.1 Informal Resolution
Before filing a claim, you agree to try to resolve the dispute informally by contacting our customer service team.
15.2 Arbitration
If informal resolution fails, any dispute shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Los Angeles, California.
15.3 Class Action Waiver
You agree to resolve disputes on an individual basis only and waive any right to participate in a class action lawsuit or class-wide arbitration.
16. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.
We will update the "Last Updated" date at the top of this page when changes are made. We encourage you to review these Terms periodically.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and Rambo Max regarding your use of our website and products.
19. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
20. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: support@rambomax.com
Phone: 1-800-RAMBO-MAX
Address: Rambo Max Customer Service, 123 Health Street, Los Angeles, CA 90001, USA
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM PST
21. California Residents
Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice:
If you have a question or complaint regarding our products, please contact us at the information provided above. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.
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