Privacy Policy

This Privacy Policy describes how Rambo Max ("we," "us," or "our") collects, uses, and shares information about you when you visit our website or purchase our products.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Name, email address, phone number, and shipping address when you place an order
• Payment information processed securely through our payment processors
• Communications you send to us, including customer service inquiries
• Survey responses, reviews, or testimonials you provide
• Account information if you create an account with us

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and how you interact with our site:

• Device information (IP address, browser type, operating system)
• Usage information (pages viewed, time spent on pages, click patterns)
• Location information (general geographic location)
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms if you interact with our social media pages
• Analytics providers that help us understand website traffic and usage
• Marketing partners who help us reach potential customers
• Payment processors who facilitate transactions

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, account, or inquiries
• Send you marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud and security threats
• Comply with legal obligations
• Analyze website usage and trends
• Personalize your experience on our website

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Shipping and fulfillment partners
• Email service providers
• Website hosting and maintenance providers
• Analytics providers
• Marketing and advertising partners

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process or government requests
• Enforcing our terms and conditions
• Protecting our rights, property, or safety
• Investigating fraud or security issues

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Deliver targeted advertising
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

5. Your Rights and Choices

You have certain rights regarding your personal information:

5.1 Access and Correction

You can request access to or correction of your personal information by contacting us.

5.2 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us.

5.3 Cookies

You can manage cookie preferences through your browser settings.

5.4 Do Not Track

Some browsers have "Do Not Track" features. Our website does not currently respond to these signals.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Security measures we employ include:

• Encryption of sensitive data (SSL/TLS)
• Secure payment processing
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website and services, you consent to such transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising CCPA rights

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: support@rambomax.com
Phone: 1-800-RAMBO-MAX
Address: Rambo Max Customer Service, 123 Health Street, Los Angeles, CA 90001, USA

14. Your Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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